FAQ

FAQs

FAQs

General FAQs

How can I make a donation to Doncare?

There are several ways you can make a financial donation to Doncare. You can call into our office at Suite 4, Level 1, 687 Doncaster Road, Doncaster, 3108, donate via your credit card securely via this website or simply telephone us on 9856 1500 to make a donation by credit card.

Does Doncare provide services out of business hours?

Our general office hours are from 9 am to 5 pm, Monday to Friday. Of a Wednesday evening however, we are open for counselling appointments until 9 pm. Please call us on 9856 1500 if you have further questions about our services.

English is not my first language. Can Doncare help me?

Doncare offers a culturally diverse team comprised of qualified volunteer counsellors and student counsellors, social workers and art therapists.

Our current team are fluent in English, Spanish, Italian, Amharic, Czech, Japanese, Hindi, Dutch, Mandarin, Cantonese, Afrikaans, German, Vietnamese, Turkish, French, Malay, and Urdu. Where we are unable to meet your specific needs, Doncare also has access to an interpreting service.