Doncare

Get in Touch!

Contact Info

Suite 4, Level 1, 687 Doncaster Road, Doncaster VIC 3108
doncare@doncare.org.au
9856 1500

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Supporting Community. Changing Lives. Since 1969.

Doncare is a not-for-profit community services organisation.    Doncare provides low-cost or free support to effectively remedy the impacts of financial instability, food insecurity, inequity, family violence and social isolation.   We deliver high-quality, person-centred, strength-based individually tailored services. This includes flexible and innovative solutions to support families and individuals of all ages through the provision of the Counselling, Emergency Relief, Case Management, Family Violence Recovery Services, Family Services and Social Support for Seniors.  

Family Violence Recovery

Support, safety and healing. Specialist support to help individuals and families recover from family violence and rebuild their lives.

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Counselling

Low-cost counselling for individuals, couples and families to support wellbeing, resilience and life challenges.

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Financial and Material Aid

Help when you need it most. Emergency relief including food, financial assistance and practical support during times of hardship.

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Op Shops

Shop, donate and support your community. Our op shops provide affordable goods, reduce waste and fund vital community services.

Visit Our Op Shops

Social Support for Seniors

Programs and social groups that help older people build friendships, maintain independence and enjoy community life.

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Families and Children

Supporting stronger families. Early intervention and family services to help children thrive and families navigate challenges together.

Family Services

Wellbeing Groups

Therapeutic group programs designed to strengthen wellbeing, connection and personal growth.

Mens Health and Wellbeing

Therapeutic group programs designed to strengthen wellbeing, connection and personal growth.

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Proudly supporting our community

In response to the diverse, persistent and emerging health issues that impact the health, prosperity and wellbeing of society, Doncare provides services that build self-efficacy to improve prosperity, access to education and health and wellbeing outcomes — with the following figures reflecting our impact since 2020.

10,599

Individuals Supported

14,743

Counselling Appointments Offered

2,205

Counselling Clients

8,025

Emergency Relief Services Provided

8,000

Food Parcels Delivered

4,576

Individuals Supported with Financial & Material Aid

687

Families Supported by Winter Warmth

209

Women Mentored in the DAWN program

597

Women Received Specialist Family Violence Counselling

“Her commitment to my well-being, combined with her exceptional skills and guidance, equipped me with invaluable tools to navigate the complexities of my childhood traumas and reshape the way I perceive myself and my relationships.”

Counselling Client

2025

“I'm safe, my children are safe. Now all I need to let go of, is the past”

Family Violence Counselling Client

2023

"Meeting my DAWN mentor has given me confidence which I lost due to my situation. She has allowed me to share my emotions, feelings, and experiences knowing that she was there to listen. It was wonderful to have someone to rely on that cared and gave you their time without asking for anything back."

DAWN Client

2025

"I honestly do not know where I would be without the care and help, I have received from Doncare over the years. They have saved me from continuously living with family violence, which I thought was a natural part of life"

Emergency Relief Client

2025

“Thank you for all the food, special treats, helping me with school shoes for my children and paying our electricity bill and the biggest joy of all, making us part of your Christmas Giving program”

Emergency Relief Client

2025

“Isla passed with high distinction and is now a qualified dentist. She turned her adversity into joy!”

Family Services Client

2023

““He does seem to be in a better place. Thank you for all your help, I know the strategies you have shared with him have been a help to him. I am so grateful for your support."

Parent of Child & Youth Counselling Client

2025

“The group wasn’t what I was expecting. I’ve never been in a room with a bunch of people that understand.”

Wellbeing Group Participant

2025

The Change Makers

Our volunteers are at the heart of Doncare. They give their time, skills and compassion to support local people, strengthen community connections and help make our work possible every day.

Help create welcoming spaces where connection, sustainability and community come together

Support older people to stay connected, active and engaged through meaningful social support and companionship.

Walk alongside women rebuilding their lives after family violence, offering connection and hope.

Every Act of Generosity Adds Up

Our volunteers are the driving force behind everything we do—creating connection, care and lasting impact across our community.

Support individuals and families facing hardship through practical assistance, care and connection.

Help people navigate life’s challenges with empathy, insight and professional support.

Walk alongside women rebuilding their lives after family violence, offering connection and hope.

Got any questions? Don't hesitate to get in touch.

Address
Suite 4, Level 1, 687 Doncaster Road, Doncaster VIC 3108

Phone
(03) 9856 1500