Supporting families to build strength, resilience and connection

Our Family Services Program is here to support families experiencing a range of challenges. We work with families to help them navigate difficulties, strengthen relationships, and improve wellbeing. Doncare also provides Intensive Family Services.

How We Can Help

Our team offers support through:

• Case management

• In-home support

• Advocacy for families with services and systems, including NDIS

• Coaching and confidence-building, especially in relation to parenting skills and strategies

• Referrals to specialist services, including mental health, alcohol and drug, financial counselling and family violence services, and to community groups and activities.

In relation to:

• Children’s health, development, and safety

• Children with behaviours that challenge

• Family relationship breakdown

• Family violence

• Mental health and wellbeing

• Alcohol and drug concerns

• Household management

Eligibility

Families must:

• Have children under the age of 18

• Live in Melbourne’s Inner East

There is no cost to access Family Services.

If we’re not the best fit, we’ll support you in finding the right service through referrals to other practitioners or agencies.

What is Case Management?

Case management involves working collaboratively with a family and other professionals involved with them, to ensure coordinated, effective support. We help bring everyone together to work in the best interests of the children and the family.