We’re Recruiting!

Doncare is a dynamic not-for-profit organisation that provides services to people who are vulnerable or in crisis in the City of Manningham and surrounding suburbs.

Doncare supports families and individuals of all ages to access opportunities that will assist them in their daily living and enhance family functioning. Doncare provides high-quality services in the areas of Counselling, Emergency Relief, Case Management, Family Violence Recovery Services, Family Services, Social Support for Seniors and the Volunteer Visitors Scheme. Read about our Mission & Vision.

Our talented team of staff, volunteers and students provide a range of carefully developed, targeted services to the community with respect, skill, and excellence. Diversity and inclusivity are important to Doncare. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQ+ people and people with a lived experience of disability, to name a few.

Doncare receives funding from Local, State and Federal governments to operate several of our programs and utilises the proceeds of our three opportunity shops and the support of private donations, philanthropic trusts and the community support.

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Current Opportunities at Doncare:

 Social Support Programs Assistant

Doncare Social Support Programs for Seniors provides meaningful social interaction and connectiveness for people aged over 65 years who live in the Manningham area. Activities are provided in a group setting, via the Commonwealth Home Support Programme (CHSP) or through one-on-one home or Residential Aged Care Home visits, via the Aged Care Volunteer Visitors Scheme (ACVVS). The Social Support Program also receives funding from the Victorian Government’s Home and Community Care Program for Younger People, to support a small number of socially isolated younger people to increase their socialisation.  

The Social Support Programs Assistant role is part time 22.8 hours (0.6FTE) per week at SCHADS Level 3. The Assistant works alongside the friendly and supportive Social Support Program for Seniors Team Leader and Coordinator to complete service intakes and to provide ongoing support to group participants and volunteers. The Assistant conducts organisational and administrative tasks for both our CHSP subsidised and ACVVS programs. The successful candidate will be a good communicator and a respectful individual who enjoys working alongside older people. 

Responsibilities 

• Support the Team Leader and Coordinator to ensure the Social Support Programs are meeting the needs of individual participants 

• Work with the Team Leader and Coordinator to ensure that the service promotes self-determination and is inclusive of the Diversity, Wellness and Reablement principles  

• Assist in the promotion of the Social Support Programs, including the Aged Care Volunteer Visitors Scheme and respond to program related enquiries  

• Support the Team Leader and Coordinator to recruit, onboard and support participants/recipients and volunteers  

• Perform Social Support administration tasks as relevant to the role ensuring that documentation and data entry are completed in a timely and accurate manner  

• Attend Social Support groups and assist with participant transport when required  

• Assist in organisation of special functions and events for participants, their Carers and volunteers.  

Key Selection Criteria 

Required Qualifications 

• Relevant Cert III or diploma and/or significant experience in a similar role are desirable  

In addition, the following criteria applies: 

• Experience in client assessment, preferably in aged care 

• Demonstrated experience in, and understanding of, the complexity of ageing and possible complications faced 

• Demonstrated understanding of the relevance of socialisation and independence in the lives of older people 

• Demonstrated ability to work with a diverse client group 

• Experience in managing, working with, and understanding of the support needs for volunteers 

• Ability to handle a high volume of work with competing priorities, adapt to change as well as demonstrate ability to remain calm under pressure 

• Possess a high level of attention to detail 

• Excellent organisational and prioritisation skills, and an ability to be self-directed 

• An ability to work in a professional manner, including ethical practice, confidentiality, and a non-directive empowerment model 

• Demonstrated ability to work constructively as a member of a team 

• Demonstrated knowledge, understanding and commitment to the principles of social justice, access and equity 

• Excellent verbal and written communication skills 

• Proficient in the use of Microsoft Office applications, databases and iPads and / or tablet devices 

• Some flexibility in occasionally changing workdays / working additional days (desired). 

Generous salary packaging is available. Diversity and inclusivity are important to Doncare. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQ+ people and people with a lived experience of disability, to name a few. 

Read the Social Support Assistant PD.

Further information may be obtained by contacting Alyson Kennedy, Social Support Programs Team Leader on 9856 1500 or via email at  Alyson.Kennedy@doncare.org.au.  

Please apply via Employment Hero - SSP Assistant 

CLOSING DATE: Sunday 18 August 2023 11.59PM 

Shortlisted candidates will be contacted for an interview shortly, with the view being the successful candidate will commence at the end of September 2024.