We’re Recruiting!

Doncare is a dynamic not-for-profit organisation that provides services to people who are vulnerable or in crisis in the City of Manningham and surrounding suburbs.

Doncare supports families and individuals of all ages to access opportunities that will assist them in their daily living and enhance family functioning. Doncare provides high-quality services in the areas of Counselling, Emergency Relief, Case Management, Family Violence Recovery Services, Family Services, Social Support for Seniors and the Volunteer Visitors Scheme. Read about our Mission & Vision.

Our talented team of staff, volunteers and students provide a range of carefully developed, targeted services to the community with respect, skill, and excellence. Diversity and inclusivity are important to Doncare. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, LGBTIQ+ people and people with a lived experience of disability, to name a few.

Doncare receives funding from Local, State and Federal governments to operate several of our programs and utilises the proceeds of our three opportunity shops and the support of private donations, philanthropic trusts and the community support.

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Current Opportunities at Doncare:

Role Title

Aged Care Team Leader - Community Support Programs

 

Role Overview

We are looking for a passionate leader whose innovative thinking can build on our existing programs and take them to new heights. This role is 22.8 hours per week (0.6 FTE). Ideally this person will be a qualified Social worker (eligible for membership in the AASW or equivalent) and therefore be able to supervise students. Otherwise, qualifications in a related field such as community development along with relevant experience would be highly regarded.

The Social Support programs for Seniors incorporates both Social Support Groups as well as the Aged Care Volunteer Visitors Scheme (ACVVS) which is a one on one program. Both programs support social interaction and connectiveness for senior citizens within the local Manningham area.

The Team Leader is responsible for ensuring KPI’s and targets for both programs are met, staff, students and volunteers are recruited, training requirements are completed, and funding reporting and quality obligations are met.

This role is classified at SCHADS Level 6.

Responsibilities

• Demonstrated commitment to work in accordance with Doncare’s values and behaviours
• The values of the organisation are understood and adhered to in all transactions including equitable access to services
• Lead the day to day operations and supervision of the Social Support Services team (including staff, volunteers and students)
• Support the CEO in future planning, enhancement and redevelopment of Social Support Services
• Services are accessible and respond appropriately & responsively as needs change for the clients
• Assist in preparations for submissions for funding as required
• Actively pursue opportunities for program expansion and innovation
• Oversee team members coordination of group work and other client support approaches
• Ensure Social Support staff and students are meeting the needs of our clients and volunteers
• Attend prearranged dates scheduled for supervision and training
• Establish and maintain relevant referral and potential partner networks
• Liaise with other appropriate community service providers to ensure effective referral systems and coordination of service provision for seniors
• Ensure compliance with reporting and contractual requirements
• Database oversight required
• Meet the challenges of change as it occurs within the service and organisation
• Actively assess, manage and where possible mitigate workplace risk including, WHS, client related risk, reputation risk and personal risk
• Participate in continuous improvement initiatives including policy and program development when required
• Support the CEO in identifying and designing continuous improvement initiatives including policy and program development when required
• All internal and external requirements for risk management, meeting targets, maintenance of case notes and file documentation are complied with appropriately and effectively including the principles and practices associated with Doncare’s Quality Management System
• Accreditation and Legislative compliance
• Proactively apply your specialist knowledge in the review and maintenance of policies, systems, and processes
• Ensure that the safety of children is promoted, child abuse is prevented and allegations of child abuse are properly responded to

Key Selection Criteria

• Qualifications: A relevant qualification in Social Work with eligibility for membership of the AASW or equivalent would be highly regarded
• Knowledge of Funding and Service agreement requirements, Commonwealth Home Support packages, HACC PYP and Aged Care Volunteer Visitors Scheme funding guidelines would be highly regarded
• Demonstrated high level of understanding of the issues and challenges of our senior citizens
• A proven innovative approach to team leading with the ability to lead changes in program structure and practice as change is needed
• Knowledge and experience in the co-ordination, management, supervision and development of staff, students, teams and volunteers including to prioritise and meet deadlines
• Outstanding verbal and written communication skills to effectively foster relationships with colleagues and key stakeholders
• Proven ability to work in a team with an understanding and commitment to teamwork and an ability to work with a diverse range of people
• Demonstrated ability in time management, setting priorities and planning work effectively
• Demonstrated resilience and ability to pivot with changing goals and tasks
• An understanding and commitment to a community based agency, understanding of group functioning/dynamics and volunteerism
• Some experience in managing a budget
• High level of integrity and reliability
• Advanced skills in Microsoft Office suite (Word, PowerPoint and Outlook) and data bases as well as a social media platforms

CLOSING DATE: 8 May, 2024.

Read the Aged Care Team Leader - Community Support Programs position description. Further information may be obtained by contacting Doncare reception on 9856 1500.

Please submit your application and resume via Employment Hero.