Making a referral / self-referral

Family Services works with families living in the Inner East who have children aged up to 18 years.

Self-referrals and referrals by professionals should be made via The Orange Door [www.orangedoor.vic.gov.au]. The Orange Door can help families with concerns related to parenting, relationships, and/or family violence.

The Orange Door will:

· Gather information over the phone

· Assess the family’s needs

· Determine the most appropriate response

· Provide information

· Refer families on to Family Services and/or other relevant services.