Strategic Plan 2022-2025 | Doncare

Strategic Plan

Strategic Plan

Our Strategy

Doncare’s talented team of staff, volunteers and students provide a range of carefully developed, targeted services to the community with respect, skill and excellence. We foster strong partnerships and work collaboratively to establish and maintain financially sustainable, evidence-based and innovative programs. 

We identify emerging trends and work with the community to develop, implement, and improve a range of programs that respond to the diverse, persistent, and emerging challenges that impact our community.  

Our work contributes to Australia’s efforts to achieve the United Nations’ Sustainable Development Goals. 

Our Pillars

Our pillars define our priorities.   Through these pillars we endeavor to engage our people and our community in the co-design of innovative programs, building capacity to shape and achieve an equitable, fulfilling and joyful future.

Our People


We promote a thriving, positive culture where our people are engaged, dedicated, and fulfilled by their work.  We pride ourselves on transparent communication to create a solid foundation and a shared vision

Capacity Building

We provide comprehensive and tailored learning and development opportunities, empowering and building the capacity of our people, resulting in clear pathways for career growth. When required we lead strategically informed organisational transformation and change management processes.

Our Community

Our Clients

We are committed to inclusive practices and services for all individuals, children and families including the following communities: First Nation, culturally and linguistically diverse backgrounds, lived experience of disability, and LGBTIQA+.  

We continue to deliver a range of responsive and innovative programs to meet the diverse needs of our participants aligned with policy directions, and informed by evidence-based practice and research.

Our Partnerships

We prioritise the establishment and strengthening of collaborative partnerships that best equip us to collectively meet the needs of our community.

Our Future

Growth and Sustainability

We will continue to diversify the range of services we provide and pursue a financially sustainable growth strategy which continues to support our people and our community. 


Guided by our Vision and Purpose, we engage in ongoing critical reflection to improve our decision-making and inform the mechanisms under which we operate.

Read Doncare’s Strategic Plan 2022 – 2025