Doncare is a very exciting place to be. Doncare’s very heartbeat is the service we provide to our community on a daily basis; provided by a team of dedicated staff and volunteers, all of whom share compassion for their community, particularly those who are our most vulnerable, fragile and disadvantaged. Most of our services are delivered by trained volunteers; they are our most valuable asset and the life blood of the organisation. Volunteers work in all of our programs, in all of our seven opportunity shops and on our Board of Directors – without them Doncare would not exist.
The services we provide often go to the heart of people’s lives; we provide to the most vulnerable and disadvantaged and work to improve their quality of life. We know just how important these services are in supporting our clients to participate more fully in the social, recreational and connectedness to their community.
We constantly seek to improve the ways we operate to better meet the changing needs and service gaps for our clients, to prepare for the future and to build our capacity to better manage and deliver services. One of the biggest challenges is to manage all of this within budget and determine what can and cannot be sustained. All of those involved with Doncare can be proud of the achievements to date, responding to community needs, delivering high quality services and working in partnership with other agencies and levels of government. Quality and best practice underpin our work and are embedded across the organisation; continuous quality improvement is an objective of the management team.
Finally, I would like to take this opportunity to acknowledge our donors, stakeholders and the State, Federal and Local Government departments who continue to support the work we do to make a significant difference in the lives of others. Thanks also to our clients and for the wisdom they bring to Doncare, which informs the vision of what services we need to deliver.
Doreen Stoves AM PSM JP
Chief Executive Officer