Position Statement

Reporting to the Intake and Case Management Coordinator the Financial Capability Worker plays a vital role in empowering individuals and families to improve their financial literacy and management skills. Assisting people to build long term capability to budget and manage their money better and make informed choices contributes to their overall independence and their wellbeing. Some key responsibilities include;

  • Assess financial situations and eligibility for support. 
  • Provide one-on-one support to clients to help them understand their income, expenses and budgeting requirements.  
  • Support clients to develop their financial literacy and work towards their financial goals.  
  • Refer clients to other services where appropriate. 
  • Facilitate workshops and group sessions on budgeting, saving, and debt management. 

To be successful in this role you will have; 

  • Completed specialized financial literacy education units, such as:
    • CHCEDU005 – Identify financial literacy education needs 
    • CHCEDU006 – Improve fundamental financial literacy skills 
    • CHCEDU007 – Provide group education on consumer issues 
  • Tertiary qualification at Diploma level (or higher) in Community Services, Psychology, Social Work or a similar field or equivalent demonstrated experience.   
  • Demonstrated experience working as a financial capability worker or in a similar role
  • Demonstrated experience of working in environments where a high degree of judgement, confidentiality and sensitivity is required 
  • Proven ability to work in a team with an understanding and commitment to teamwork and an ability to work with a diverse range of people. 

This role is classified at SCHADS Level 4 ($46.70 per hour) and is 0.1 FTE (3.8 hours per week). 

Download the position description.


How to apply

Please address the key selection criteria and submit your resume via Employment Hero. If you have any further questions please contact Claudia Daymond on 9856 1532. We will be reviewing applications as they are submitted and may appoint to the role before the advertisement closure date.